Refund & Cancellation Policy

Last updated: February 2026

1. Overview

This Refund & Cancellation Policy governs payments made for services offered by Manjulatha Enterprises ("Company", "we", "our", "us"). By purchasing our services, you agree to this policy.

2. Order Cancellation

Orders may be cancelled within 24 hours of placing the order, provided the service has not been initiated or processed.

Once processing of documents, design work, development, printing, or third-party submissions has begun, cancellation requests may not be accepted.

3. Refund Eligibility

Refunds may be considered in the following cases:

4. Non-Refundable Services

The following services are strictly non-refundable:

5. Partial Refunds

In certain cases where work has been partially completed, we may offer a partial refund after deducting the cost of work already performed. The decision will be made at the sole discretion of the Company.

6. Refund Processing Time

Approved refunds will be processed within 7–10 working days from the date of approval. The actual credit time may vary depending on the customer’s bank or payment provider.

7. Mode of Refund

Refunds will be credited only to the original payment method used at the time of transaction. We do not process refunds to alternate accounts.

8. Payment Gateway & Transaction Charges

Payment gateway charges, bank charges, and transaction fees (if applicable) may be deducted from the refundable amount. We are not responsible for delays caused by payment gateway providers or banking institutions.

9. Chargebacks & Disputes

Customers are encouraged to contact us before initiating a chargeback with their bank or payment provider. Fraudulent or unjustified chargebacks may result in suspension of services and legal action if necessary.

10. Contact for Refund Requests

To request a cancellation or refund, please contact us at:

Email: info@manjulathaenterprises.com
Phone: +91 85550 38291